Did You Do It with Excellence?

I recently interviewed Horst Schulze for an upcoming episode of the Charlie Paparelli Show. (Don’t miss this, subscribe on Apple Podcast or on other Podcast Players.) Horst is the creator of the Ritz Carlton Hotels brand. And more recently, the Capella Hotels and Resorts brand. Both were rated #1 in the world. He won the Malcolm Baldridge National Quali…