Two Most Powerful (and Uncommon) Customer Service Words

I wondered, “Will there be any rooms available for Kathy and me?”

We were attending a wedding just south of Sedona, Arizona. I’d never been in that part of the country. The mountains, the weather, the air, the hiking, the restaurants, and the people. It was all so special.

We decided to spend another three days exploring on our own. We’d see Sedona, Flag…